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VCA Cross Pointe Animal Hospital

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VCA Cross Pointe Animal Hospital
VCA Cross Pointe Animal Hospital
(4 Reviews)
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9790 Lantern Road Fishers, IN 46037
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Consumer Feedback

(4 Reviews)

My cat should have been recognized as terminal Mar 12 ,2015 , instead it went undiagnosed and I had to put it down myself because it started suffering Mar. 16, 2015 , 5:30 am., What a horrific experience I'll never get out of my mind.. As soon as this VCA found out my cat was dead I received an electronic invoice. I'm thinking play with peoples emotions and drain their wallets is what all these VCA'S are all about . I'm never brining my cats here again , I only have two left. . I lost two cats in two years at this VCA. The first one I think was inadvertently injured at this VCA , to the point that it lost the use of its rear legs and I had to have it put down ,they also lied about it eating while there. , total cost $1100.00 , the second one should have been put down when I suggested it , total cost $267.00 . When a cat quits eating they are dying , period. I don't trust them anymore. You can't really read people's motives but I've got a sneaking suspicion that I'm correct. The love and affection a person has for their pet has no legal standing and some vet's take advantage of this so they string you along drain your wallet and your pet dies anyway. There is a word for that ,it's called immoral. Do your self a favor and bring your pet to a small animal clinic that's not a company . They will tell you the truth and won't take you for a bunch of money. God will make right the wrongs of tim
by unsatisfied xxx.xxx.11.38
March 21, 2015
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this provider's office too cold?
No, it was fine
Did they follow up with you after your appointment?
No, but they said they were going to!
by Anonymous xxx.xxx.39.154
February 10, 2013
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Would you recommend this veterinarian to others?
If I Had To
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Was this veterinarian's office easy to locate?
Fairly Easy
Does this provider offer flexible appointment times?
Yes
by Anonymous
June 21, 2011
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
June 06, 2011
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Map and Directions
9790 Lantern Road, Fishers, IN 46037