PREMIER MEDICAL SUPPLIES INC

PREMIER MEDICAL SUPPLIES INC
PREMIER MEDICAL SUPPLIES INC 18234 S MILES RD CLEVELAND, OH 44128
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Consumer Feedback

(3 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
5 star average for Staff
Value
5 star average for Value
Recommended
4 star average for Recommended
I recently had to call this company for service on a hoyer lift. The service man went out of his way with prompt, courteous assistance. The bureaucratic wheels were "oiled" by his outstanding customer service skills. As a previous customer service rep, I am very knowledgeable about what constitutes "above average" customer service. He was factual, prompt, and had great follow through. I appreciated this and it has caused me to put this company on my top list for DME providers for my consumers!
by A home care RN xxx.xxx.123.143
March 06, 2014
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.116.157
December 05, 2013
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous xxx.xxx.150.108
April 02, 2013
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