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Acosta-Rua Center for Caring

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Acosta-Rua Center for Caring
Acosta-Rua Center for Caring
(9 Reviews)
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5450 Ramona Blvd Jacksonville, FL 32205
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.192.164
August 29, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were you able to relax during your appointment?
No, I had to leave I was so distressed
by Anonymous xxx.xxx.6.255
July 30, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Absolutely!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.171.164
June 12, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous xxx.xxx.61.117
December 03, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The center was very easy to locate. I didn't have any trouble finding it at all. I would diffinitely go there if I was in Florida and nearing the end of my life..
by Mrs. Johnson xxx.xxx.36.54
June 04, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
February 02, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was the waiting area spacious?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous
July 06, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
May 25, 2011
My father spent the last week of his life at this center. The staff and volunteers were wonderful. It was not an easy time for my family but the people here made a lot of things easier for us as a family. We knew my father was going to pass, they helped the family with understanding the process. They were never invasive, always caring, loving and VERY genuine people. The staff at this hospice are not there just for the pay check. They really care and it shows each and every time you speak with them, and even when they are not talking you can feel their compassion for your loved one and the rest of the family.
by wandaduve
November 11, 2009
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Map and Directions
5450 Ramona Blvd, Jacksonville, FL 32205