Kelly Coogan, DC

Kelly Coogan, DC
New Direction Chiropractic 3216 Monte Vista Blvd NE, Ste A Albuquerque, NM 87106
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Consumer Feedback

(59 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Kelly Coogan was recommended to me by the chiropractor at Center for Life when I wanted to find a provider closer to home and work. I attended for regular maintenance monthly, starting with a massage, and then an adjustment. She referred me to a physical therapist and Egosque for exercises to help me deal with chronic injuries that will continue to affect me as I age. She seems to know that chiropractic alone will not be enough to deal with some of the damage my body has suffered and is humble enough to send me to other providers as needed. She also understands that not every thing she recommends will appeal to each patient, and we all work together to resolve my ongoing issues with pain. I am aware that she treats others I know who have chronic conditions and they are also satisfied.
by Lisa Johnson xxx.xxx.75.129
December 31, 2016
I suffered from a shoulder injury in 2011, Kelly and her therapists did a great job by providing much needed pain relief and comfort. Everyone there was professional and very supportive.
by conga505 xxx.xxx.68.102
December 13, 2016
very professional service, treatments geared for my needs. She always offers alternative treatments and view points that may be closer to what my body' needs are. I highly recommend her and her gracious staff.
by django sanders xxx.xxx.19.38
November 28, 2016
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Did you feel like this provider's office was sufficiently staffed?
Yes
How would you compare this provider to others in his/her field that you have visited?
Similar
Does this provider have helpful information available online?
Somewhat
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.60.2
August 08, 2014
Do you think that the provider's staff are well trained?
Yes
Is this provider easy to reach in an emergency?
Absolutely
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Does this provider have a good professional reputation within your community?
Definitely
by Maria Elena xxx.xxx.178.196
April 16, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by David xxx.xxx.178.196
January 21, 2014
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Shelly xxx.xxx.178.196
August 31, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this chiropractor friendly?
Extremely Friendly
by Anonymous xxx.xxx.178.196
June 03, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider have reasonable prices?
Yes
by Jema xxx.xxx.178.196
November 02, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.53.68
October 25, 2012
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