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Westpark Health Care Center

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Westpark Health Care Center
Westpark Health Care Center
(10 Reviews)
> Get Phone Number & Directions
4401 W 150th St Cleveland, OH 44135
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Worst nursing home ever. Employees are terrible. Starting with DON, and the rest of personnel. they don't care for their patients.
by soley xxx.xxx.36.226
August 30, 2018
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility clean?
No, I didn't feel comfortable at all
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Would you refer a friend or family member to this senior care facility?
No, If I had known how terrible they were I never would have gone.
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Anonymous xxx.xxx.8.67
January 20, 2017
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.10.213
April 28, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.196.138
April 21, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by cece xxx.xxx.34.123
January 08, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by tc xxx.xxx.188.168
September 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.40.130
September 04, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the Administrator, John McNea, that I am putting my love one in his facility.
by Happy family member xxx.xxx.159.18
August 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.244.254
May 01, 2012
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 19, 2011
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Map and Directions
4401 W 150th St, Cleveland, OH 44135