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Throgs Neck Extended Rehabilitation and Nursing Center

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Throgs Neck Extended Rehabilitation and Nursing Center
Throgs Neck Extended Rehabilitation and Nursing Center
(18 Reviews)
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707 Throgs Neck Exp Bronx, NY 10465
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
by Anonymous xxx.xxx.79.253
October 16, 2015
Any provider that GRAYS out what the reviews say, whether positive or Negative, is not a place you want taking care of your sick and elderly. They obviously have something to hide!! Will not be getting my mother!
by niecy xxx.xxx.215.222
February 03, 2015
Would not recommend this facility as a rehabilitation center and certainly not for permanent residency. My mom regressed while here and the staff are very uncaring, from the CNA to the social workers. The only positive is the rehabilitation Occupational Therapy staff but not worth having a loved one stay at this facility. PLEASE find another facility. Would give ZERO stars but this website did not allow me to.
by unsatisfiedcs xxx.xxx.244.34
November 28, 2014
The facility and care-givers were great. BUT the administrative and medical staff were (almost) criminally negligent. If you need a simply rehab - it's a great place. If you parent is elderly, ill or had dementia, look elsewhere.
by Local xxx.xxx.197.128
September 22, 2014
Do you think that the provider's staff are well trained?
Yes
Would you recommend this nursing home to others?
I Already Have
Was the music playing while you waited or during your visit pleasant to you?
Not at all
Does this provider take that extra step to make you feel special?
Absolutely
by Anonymous xxx.xxx.50.196
February 25, 2014
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by bing xxx.xxx.44.2
December 30, 2013
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Would you recommend this nursing home to others?
No
by Anonymous xxx.xxx.197.86
December 04, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Glo xxx.xxx.230.173
November 09, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous xxx.xxx.1.125
June 18, 2013
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.97.138
May 22, 2013
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Map and Directions
707 Throgs Neck Exp, Bronx, NY 10465