Pacific Specialty & Rehabilitation Center

Pacific Specialty & Rehabilitation Center
Pacific Specialty & Rehabilitation Center 1015 N Garrison Rd Vancouver, WA 98664
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Consumer Feedback

(12 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
NEVER take your loved one here the worst of the worst employee's they are my 9 year old grand baby is nicer than their staff and is more capable of taking care of somebody than they are ..... then transportation of your loved one to a doctors appointment they just took my Dad to his doctors appointment and dropped him off and left him if I would not have gone he just would have been abandoned when his appointment was done they we're not their to pick him up ,I called them they said it would be an hour for him to be picked up.... Talk about BULLSHIT...... They are getting paid way to much for this kind of treatment !!!!!!
by The Caregiver xxx.xxx.128.63
January 28, 2016
My Mother had the very bestof care while she was in the facility. It is also a very difficult job and requires kind and careing people to do this job on a daily basis.
It would be nice if all extended care facilitys were allowed to hire enough people to make the job easier on all involved but in all my years have never seen one that is staffed as good as it should be.
by jo xxx.xxx.208.13
October 15, 2014
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Rob xxx.xxx.17.180
July 24, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.17.223
July 01, 2013
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.22.241
March 19, 2013
Are you going to visit this provider again?
Not if my life depended on it
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Did this provider have reasonable prices?
Not at all, they were ridiculous!
by Anonymous xxx.xxx.244.40
January 15, 2013
This is the WORSE facility I have ever seen! The employees are rude, disrespectful, and threatening. I observed one employee yelling at a young woman for picking up a piece of trash and throwing it in the dumpster. He used foul language and was completely disrespectful. Another group of employees were asked not to smoke around a new born, the group of employees did it anyway. I would never place a family member in this place. If for no other reason than how their employees behave! It is impossible to get the administrator on the phone when you have a complaint. Apparently he/she is to 'busy' to deal with such things.
by Dark Sonja xxx.xxx.93.181
March 07, 2012
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
February 02, 2012
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
November 18, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
July 05, 2011
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