Life Care Center of Reno

Life Care Center of Reno
Life Care Center of Reno 445 W Holcomb Ln Reno, NV 89511
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Was the waiting area spacious?
No, multiple people had to stand
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
by Anonymous xxx.xxx.209.194
December 09, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was the waiting area spacious?
Yes
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous xxx.xxx.209.194
September 15, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.172.218
September 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.107.37
September 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.183.75
April 20, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
December 11, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too loud?
No, it wasn't too loud
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
August 08, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
July 24, 2011
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