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Iowa Masonic Nursing Home

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Iowa Masonic Nursing Home
Iowa Masonic Nursing Home
(6 Reviews)
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2500 Grant St Bettendorf, IA 52722
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Were you able to get all of your questions answered while you were at this senior care facility?
Every question I had was answered thoroughly
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Donna Hein xxx.xxx.125.108
June 12, 2014
Does this provider treat their staff well?
Extremely well
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.100.206
February 25, 2014
Would you recommend this nursing home to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.111.125
March 06, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
Was the waiting area spacious?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.79.39
November 22, 2012
I wasn't too impressed with their office, I could tell they didn't take much pride in it's appearance. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I had a hard time bearing the cologne they were wearing, it didn't smell very good at all. It wasn't the worst I've ever smelled, but it definitely wasn't the best. They really make no effort to maintain a professional appearance here. I was shocked at how unprofessional they looked.
by Misty Robbins
October 03, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider prominently display their diplomas or business license?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
April 18, 2011
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Map and Directions
2500 Grant St, Bettendorf, IA 52722