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Heatherdowns Rehabilitation & Residential Care Center

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Heatherdowns Rehabilitation & Residential Care Center
Heatherdowns Rehabilitation & Residential Care Center
(8 Reviews)
> Get Phone Number & Directions
2401 Cass Rd Toledo, OH 43614
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Consumer Feedback

(8 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Don't take a family member there ombudsman was called plus state state found stuff wrong cite them state and federal is in it to
by Greg wilt xxx.xxx.129.20
June 24, 2022
Dirty smelly room and patient un-attended to. The patient needs help in opening her tray of food, they just drop it on the table and walk out. If she is sleeping, they just leave it till the next meal tray comes. The room was dirty, her bedding was dirty, she was laying in food from the night before that was dropped, the sheet had a hole in itt by her head. No clean linen to wipe her down with,the room has extra wheel chairs being left in it. Not a place I would even take a dying animal! Her bed was so high up, she slipped down and over and her head was up against the bed rail and she is not strong enough to pull her self up. No elderly person needs to be in this place!
by Pat Bacon xxx.xxx.154.140
September 13, 2016
Was this senior care facility clean?
It could have used some cleaning
Was this senior care facility's staff friendly?
They did what I asked, not a bit more
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes, they could have waited
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
No, they could have used some continuing education courses
by Anonymous xxx.xxx.36.2
September 05, 2014
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did this senior care facility use current and safe equipment?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Would you recommend this senior care facility to others?
I Already Have
by Amy Krieg xxx.xxx.41.18
May 20, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.4.7
July 19, 2012
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Were the restrooms clean at this provider's office?
No, they definitely weren't clean
by Anonymous
August 17, 2011
Was this provider's staff friendly?
No, they were rude
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider have a good professional reputation within your community?
Not really, it could be better
by Anonymous
June 15, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 05, 2011
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Map and Directions
2401 Cass Rd, Toledo, OH 43614