Coastal Manor

Coastal Manor
Coastal Manor 20 W Main St Yarmouth, ME 04096
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this senior care facility's staff friendly?
Yes, they went above and beyond
How would you compare this senior care facility to other senior care facilities you have visited?
Among the best I have seen
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this provider spend time asking questions and listening to you?
Yes
by Anonymous xxx.xxx.216.162
December 27, 2015
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Are you going to visit this senior care facility again?
Without a doubt!
Did this senior care facility use current and safe equipment?
Yes
Was this senior care facility's staff friendly?
Yes
by Anonymous xxx.xxx.157.92
September 10, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.224.113
August 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Gina xxx.xxx.152.53
September 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.70.7
September 06, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.

My grandmother was a resident there, all of the staff were so great with her, I would highly recommend this place to anyone who is looking for care of an elderly family member. My grandmother just passed away on 7/26/12 and they were caring, kind and gentle up until she passed. I am so thankful for the kindness they gave to her
by Beckie Fischer xxx.xxx.203.58
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by E Tarantino xxx.xxx.146.175
June 03, 2012
I was confident that they were using the latest treatment methods. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They have really great customer service here. They always put their customers first, regardless of the situation. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them.
by mom2
January 04, 2012
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 18, 2011
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