Capitol Hill Healthcare Center

Capitol Hill Healthcare Center
Capitol Hill Healthcare Center 520 S Hull St Montgomery, AL 36104
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
This






is is an excellent Rehab care Facility, kind , helpful , hardworking staff,but then CNA,s or over worked and not payed nearly enough yet they still try to give the best care possible, over and over again, they go over and beyond.


by Becca xxx.xxx.200.18
January 09, 2024
it is a great for phillical rehab
by Gregory Wison xxx.xxx.51.110
September 23, 2016
Very poor communication. They promise to answer any concerns but Billy Thacker never called back after leaving several messages. Had to call someone else what at least called back.
Some of the people actually seem like they want to do well but when an the so called Rehab Liaison doesn't call back, answer emails, or texts it sets the tone.
Didn't do anything he claimed he would do but we sure knew when the insurance would ran out.
Would not recommend it to anyone.
An absolute complete waste of time. While there the patient who had clear lungs caught pneumonia, fell out of bed twice.
The heater would work for 4-5 minutes at a time then blow cold air. But we were told it had to be on 83 degrees for it to work properly.
Guess it just a complete coincidence she caught pneumonia.
A day later was moved to another room.
In worse shape now then when she went in. Stay away!
I understand things happen health wise but there is no excuse to not get questions answered after multiple times asking.
by Fred P. xxx.xxx.187.178
February 15, 2016
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.57.251
February 08, 2014
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this nursing home answer all of your questions?
Some were answered
by cklee xxx.xxx.69.109
December 24, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider use current and safe equipment?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.38.90
September 05, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's office clean?
It was satisfactory
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.192.247
May 26, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this provider promise services he/she couldn't provide?
A few, but not too many
Are you going to visit this provider again?
If I need to, I'll return
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.142.50
April 11, 2013
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.38.90
April 08, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.52.123
February 23, 2013
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