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Raul Capitaine, MD

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Corpus Christi, TX

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Raul Capitaine, MD
(17 Reviews)
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PO Box 271190 Corpus Christi, TX 78427
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Consumer Feedback

(17 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
The front staff Monica is not a good person. She puts her friends in first and makes us wait three or for hours and ignores us or yells at us when the doctor not there. I go because the lady and man are nice and the lady who did the questions gave me hug. I used heroin for 20 years and the only one who judges me is those front girls. The doctor should get his hearing checked to becsuse Wr can’t hear him. Why have nice workers that wrote our prescriptions if your office staff be rude and degrade the patients. I at 75 dollars and she never even gives me a receipt, do I call someone to complain . Can the doctor call me
by David Y. xxx.xxx.139.162
January 20, 2020
You will never be seen at your appointment time.

Don't bother coming early to any appointment unless you're first thing in the morning. You will not be seen on time. An hour and a half after my appointment time (noon), I'm taken back to see the Nurse Practitioner/Therapist. Then she tells me that the doctor (who I will only see once) won't be in until 3:30pm. Another hour and a half of waiting. (But I'll be first in line to see him.) The office scheduled me at noon, knowing full well that the doctor doesn't come into the office until 3pm-3:30pm most days. There is one doctor and like ten nurse practitioners. No refills for you. You MUST be seen every month in order to get your medications.

Oh and cash only. No checks, debit or credit accepted. (Something they didn't mention when I made the appointment a month ago.)

They have 4, yes 4, waiting rooms crawling with patients waiting to see a therapist so they can get their meds refilled.
by Lori P xxx.xxx.49.70
September 24, 2014
Does this psychiatrist promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this psychiatrist answer all your questions?
No, I left confused and frustrated
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
by Anonymous xxx.xxx.108.102
February 07, 2013
Best place to go...u may have to wait but they are like family to me..I have used them for years...MaMa and Papa Joe rock...and Dr. Capitaine is the best there is....I don't know the new people much but they will come around
by Maria M xxx.xxx.176.99
September 26, 2012
Their waiting room is full of zombie-like patients knocked out on their medications. They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. They didn't help me as much as I was hoping and didn't answer all my questions. I had the hardest time finding their office, and I usually have a good sense of direction.

He took phone calls during my appointment which lasted no more than 5 minutes. He overmedicated me.
by bbeckham xxx.xxx.227.140
August 16, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. When I did do my own research on the meds Dr Capitaine prescribed I found they were not compatible with my diabetes medicine or my thyroid medicine. When I called the office about this, they told me to come in...then charged me to get a new medicine...to replace what the doctor had given me WITHOUT DISCUSSING IT WITH ME AT ALL. I don't feel this doctor even looked at my chart. The waiting room is PACKED and people grouse about waiting up to 2 hours to be seen. I was waiting for one hour and spent less than 5 with the doctor. Also, they billed me incorrectly on my first visit and will not credit me the money owed.
by psych_patient xxx.xxx.4.23
August 14, 2012
Their office was extremely loud, I felt like I was going to go deaf. I couldn't hear anything that anyone was saying over the blaring noise. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in.
by Anonymous
December 08, 2011
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this psychiatrist answer all your questions?
No, I left confused and frustrated
Did this provider ever postpone your appointment?
All the time, and they usually don't notify me until right before my scheduled appointment
by Anonymous
October 28, 2011
I was on edge the whole time. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Getting an appointment with them couldn't be easier. They're always able to give me the appointment time that works for me, and I never have to worry about taking off work or trying to squeeze it in my busy schedule. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately.
by Anonymous
September 28, 2011
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their offices was one of the easiest places to locate ever. I found it in minutes. I was amazed by how professional and friendly their staff was. They went above and beyond what I ever expected. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
September 22, 2011
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Map and Directions
PO Box 271190, Corpus Christi, TX 78427