Kerry Friesen, MD

Kerry Friesen, MD
The Center for Genomics and Mind-Body Medicine 7030 Lee Hwy 201 Chattanooga, TN 37421
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this doctor to others?
Yes
Did this doctor answer all of your questions?
Yes
Does this provider take that extra step to make you feel special?
Yes
by Anonymous xxx.xxx.183.129
June 11, 2014
Would you recommend this internist to others?
I Already Have
Does this provider return your phone calls?
Promptly
Did this provider give the impression that they cared about your concerns?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous xxx.xxx.98.248
March 23, 2014
Did you leave the office feeling satisfied with your visit?
Completely!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Are you going to visit this provider again?
Without a doubt!
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.184.163
January 18, 2014
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. Dr. Friesen has been my doctor for several years and since day one he has always taken time to talk with me about any problems I may have or concerns. He is Very Compassionate and Personal with his patients. I have Never met a doctor that does that! The man is Awesome!
by Debra Moore xxx.xxx.31.188
January 10, 2014
Did you feel safe in this provider's care?
Yes
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.7.90
December 30, 2013
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Kathy Brooks xxx.xxx.60.92
September 08, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Are you going to visit this provider again?
Not if my life depended on it
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider's staff friendly?
Not Really
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous xxx.xxx.61.174
March 29, 2013
Did a LOT of bloodwork at first appointment - said the results would help to determine if I was on correct dosages of meds...duh! Had to call to check on results after a month went by without hearing anything. So office staff just scheduled another appointment for me. At that appointment I was informed that my lab results were 'lost' and they thought it would be ok to just run them all again (at my expense?!). I definately did not consent to that! Doctor talked me into buying fish oil pills that he 'conveniently' happens to sell at his office. Wife saw price charged for said pills and decided we needed to return those (double the price charged anywhere else! I didn't know what those go for).Office 'staff' was very argumentative and treated me poorly (especially when I returned the OVERPRICED, unneeded supplements the doctor 'prescribed' me). Also would not listen to concerns about my health. Would not provide me with a copy of bloodwork results that they evidently 'found'.
by j xxx.xxx.88.120
February 25, 2013
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
by Anonymous xxx.xxx.88.120
February 19, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.152.199
October 06, 2012
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