Lake Houston Dental Care & Orthodontics

Lake Houston Dental Care & Orthodontics
Lake Houston Dental Care & Orthodontics 7651 Fm 1960 Road East Humble, TX 77346
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
It was wonderful to have such modern equipment in this Dentist's office so they could take and develop x-rays right there and very speedily too! The office staff for this Dentist is always great about sending a reminder card to help me remember to make my upcoming cleaning, check-ups or follow-up appointments. The rinsing sink in this Dentist's exam room was perfect. It was sparkling clean and had disposable cups and mouthwash. My provider is very respected and knows many other professionals in their field. I have no doubt they will get me access to the best information out there whether they incorporate themselves or they recommend I go to someone else. They always make sure to return my phone call as soon as possible. They've never left me waiting more than half a day. I absolutely love dr olivary she is the best dentist I've been to others and never felt so secure about any of them that they were gonna do their best in the future needs but dr olivary makes sure to go over all your needs and let's you decide when she never pushes things on her patients like others I've seen and she's just a great dentist period I reccomend her to all my friends and family and will continue to be her patient for all my dental needs thanks lake Houston dental you are all awesome!!!!!
by Brittani bailey xxx.xxx.61.31
April 11, 2014
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was this provider friendly?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.72.7
February 24, 2014
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider friendly?
Yes
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
by Anonymous xxx.xxx.14.99
May 21, 2013
This office talked me into an expensive treatment and assured me they had pre-authorized it with my insurance (MetLife). When I had the water cleaning done, I had to pay a portion out of pocket for antibiotics. I found out months later that my insurance had rejected the treatment because it is not medically necessary and the dentist's office had turned me over to collections for the unpaid balance. I would have gladly paid it once I found out the reason! The problem is that healthcare providers get reimbursed by the government for unpaid bills if they turn them over to collections. So they were so terribly worried about getting their $454 ASAP that they sullied my credit. Some customer service! Thanks Lake Houston Dental!
by SMH xxx.xxx.249.139
March 05, 2013
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.225.230
January 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.104.21
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.32.22
July 17, 2012
They have a very professional and friendly staff. They made sure all of my questions and concerns were addressed. I will defiantely be staying with the provider for future needs!!
by Mel xxx.xxx.253.254
May 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by gary meschede xxx.xxx.77.123
February 24, 2012
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. The office was very easy to locate. I didn't have any trouble finding it at all. The people in this office are the friendliest and most attentive of all the dental offices I have been to.
by DP
January 06, 2012
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