Somerset Oral & Maxillofacial Surgery Group

Somerset Oral & Maxillofacial Surgery Group
Somerset Oral & Maxillofacial Surgery Group 390 Amwell Road Hillsborough, NJ 08844
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was this provider helpful about using your insurance coverage?
Yes
Was the waiting area spacious enough?
Yes
Was the office accommodating when booking an appointment?
Very good
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.11.248
September 02, 2014
I saw Doctor Albin for my wisdom teeth extraction. He was absolutely fabulous. He was professional and listened to all of my concerns and answered my questions fully and honestly. I was told that because of my age that my bottom wisdom teeth needed to come out now if I ever wanted them out. I was going to face about a 10% chance that some part of my face would be permanently numb. He reassured me if I did not want that to happen now was the time to act. I'm glad I did, about ten hours after the surgery I had full feeling back in my face. There were no issues and then Doctor Albin himself called me to make sure I was doing ok. I have never experienced such caring from a Doctor before. His staff in Somerville however I was not so thrilled with. Two nurses in particular tried to make me feel like absolute garbage. One kept giving me a look because I can not swallow pills. I realize I am 25 but I know I am not alone in this. And the Doctor himself said it was NOT A PROBLEM. She tried stating that she had to call around to pharmacy's to see who would have a liquid pain medication in stock. I reassured her that my local CVS would. I would know because I used to work there as a Certified Pharmacy Tech. And I called ahead of time to make sure they would have the medication in stock. She kept giving me condescending looks and asked me in front of my mother "You do know it's all in your head? And at you're age you really need to get over it." I HAVE NEVER experienced such unprofessional behavior in my life. I am currently in school to become a Nurse and I will NEVER treat a patient like this. Needless to say because I could not talk my mother did the talking for me and we left as soon as the other Nurse okay'd us.
by Lisa xxx.xxx.82.254
December 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.165.57
July 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.1.215
April 11, 2012
Did this provider use excessive foul language?
No
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
November 06, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you refer this provider to a family or friend?
Yes
Did you feel safe in this provider's care?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
October 23, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 13, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
July 29, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
July 22, 2011
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 29, 2011
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