Elbin Orellana, MD

Elbin Orellana, MD
Orellana Institute 832 Forest Hill Ave SE Grand Rapids, MI 49546
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this provider's staff friendly?
Yes
Did this provider ever postpone your appointment?
Yes, it's usually postponed at least a week
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Does this provider give unbiased advice?
Yes
Did this provider answer all of your questions?
Some were answered
by Up north dad xxx.xxx.8.209
February 10, 2014
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Do you feel that you made progress during your sessions with this psychiatrist?
Absolutely! I'm better than I've ever been
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.79.186
May 02, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this psychiatrist late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
November 18, 2011
Did you feel safe in this psychiatrist's care?
Mostly, I was still a little nervous
Was it easy to make an appointment with this psychiatrist?
I waited longer than I wanted to, but it wasn't terrible
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this psychiatrist's office clean?
Yes everything was neat and sterile
Would you refer a friend or family member to this psychiatrist?
Maybe, I'm not sure if I loved them that much.
by Anonymous
November 02, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this psychiatrist have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 12, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I've always appreciated how great they are about getting back to me right away. Whenever I call I always hear back from them within a couple of hours. They explained my treatment's risks and benefits, but it wasn't clear. I wish I had an opportunity to see them now and let them see the ground-work they laid. I am still recovering!
by Anonymous
August 27, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this psychiatrist give unbiased advice?
Not really. It felt like they just cared about making money.
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
May 07, 2011
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