Gilbert Masterson, MD

Gilbert Masterson, MD
Pine Rest Christian Mental Svc 300 68th St SE Grand Rapids, MI 49548
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did this provider use excessive foul language?
Definitely! I was shocked and horrified!
Did this psychiatrist ever condone negative behavior?
Yes! They encouraged negative behavior
Did this psychiatrist thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did this psychiatrist ever take personal phone calls while in the appointment room with you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
by Zoe mcbitch xxx.xxx.250.8
December 16, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.12.36
October 04, 2012
I felt very judged during my appointments. I couldn't believe how accusatory and condescending they were, and I couldn't wait for it to be over. I definitely didn't make progress during my sessions. This is a terrible doctor!!!
by Anonymous
November 02, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
May 10, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this psychiatrist's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this psychiatrist investigate your medical background before recommending a treatment option?
Somewhat, but I didn't feel like they had a thorough understanding
by Anonymous
March 28, 2011
Masterson is kind of like Jekyll and Hyde. He can be very nice and compassionate...until he is challenged. He tends to yell at his clients and make them feel intimidated and belittled. He misdiagnosed me for 10 years and, during that time, frequently yelled at me or told me that I couldn't see a different doctor because no other doctor would want to work with me. I don't recommend him.
by Anonymous
May 05, 2010
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