I was a mess, crying and scared, and they made me feel like everything was going to be ok, made me laugh and held my hand during the i.v. being 21 youd think I would be ok on my own but im a big baby. afterwords everyone was nice , and 3 hours after my wisdom teeth came out I am perfectly fine, walking around and feel great. PLUS they expained the bill in DETAIL to me which I appriciate a LOT!