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David Novak DDS PC

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David Novak DDS PC
David Novak DDS PC
(8 Reviews)
> Get Phone Number & Directions
616 West Centre Avenue Portage, MI 49024
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did your teeth cleaning feel rushed?
No
Did you experience unnecessary pain during your visit?
No
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Definitely not, I wasn't given information until long after my procedure had been finished
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
by Anonymous xxx.xxx.175.175
September 06, 2013
HORRIBLE customer service! The woman at the front desk was RUDE. When I asked to speak with the office manager she said that they did not have one. When I asked to speak with someone else, she said that there were only 3 people in the office and that they barely had enough time to keep up with appointment let alone any complaints. She did NOT care about my concers at all. I would not choose them as my dentist if I were you!
by everyday mom xxx.xxx.162.165
March 26, 2012
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider give unbiased advice?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
October 24, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
May 18, 2011
Great dentist and very nice staff. They were all excellent with our children as well. My only complaint is that they had a problem with our insurance company and didn't alert us for almost 9 months. We had had a lot of work done on our family in that time so it took lots of work to figure out the issues.
by katie
May 13, 2011
Were you able to relax during your appointment?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
April 13, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were you able to relax during your appointment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
April 05, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did you feel safe in this provider's care?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
March 01, 2011
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Map and Directions
616 West Centre Avenue, Portage, MI 49024