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West Michigan Oral & Maxillofacial Surgery PC

Nearby

Oral Surgeons

Lonergan Mark J DMD - Oral & Maxillofacial Surgery

Holland, MI

West Michigan Oral & Maxillofacial Surgery Pc

Holland, MI

Hoekstra C William DDS - Oral & Maxillofacial Surgery

Holland, MI

Nalley Keith A DDS - Oral & Maxillofacial Surgery

Holland, MI
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West Michigan Oral & Maxillofacial Surgery PC
West Michigan Oral & Maxillofacial Surgery PC
(5 Reviews)
> Get Phone Number & Directions
601 Michigan Avenue Holland, MI 49423
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Consumer Feedback

(5 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. The surgeon and his Tech were awesome. But the office staff was rude, unhelpful and turned their backs to me and talked among each other when I stood at the desk. The receptionist cut me off before I could finish one sentence and I had a lot of questions as I was there for the first time for an emergency. I was not able to learn answers to any of my questions and had to call my insurance company the next day and have them call and find out what I needed to know.
by not2pleased xxx.xxx.59.153
December 12, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.109.215
August 07, 2013
The staff is very helpful. They squeezed my appointment (surgery) in so I wouldn't have to wait until after the holidays. The doctor was fabulous. He called me twice after to see how I was doing! He even gave me his home phone # just in case! My experience was wonderful.
by mmooney
December 09, 2011
The staff didn't seem to know a whole lot about the company they worked for. Every single time I'd ask them a question, they'd refer me to someone else. It was very frustrating. Getting a convenient appointment time with them is almost impossible. They have really weird availability and I always have a hard time making an appointment. They had a couple of interesting magazines, but their selection wasn't very impressive. It is impossible to get an appointment at their office. They are always booked and have a long waiting list.
by mykidsmom
August 12, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by tom
June 23, 2011
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Map and Directions
601 Michigan Avenue, Holland, MI 49423