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Summit Oral & Maxillofacial Surgery

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Summit Oral & Maxillofacial Surgery
Summit Oral & Maxillofacial Surgery
(9 Reviews)
> Get Phone Number & Directions
15870 19 Mile Road Clinton Township, MI 48038
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
The doctors and staff at this Summit location are wonderful. I can't say enough good things about them. I didn't feel anything before, during and after surgery to remove 2 of my teeth. The staff knew I was very nervous, and was put at ease right away. I have recommended this facility to several people.
by Charlotte Florian xxx.xxx.144.227
February 11, 2017
The absolute worst experience I have ever encountered with any time of doctor or dentist office. First and foremost, the location in Clinton Township had HORRIBLE customer service. I took my girlfriend to have her wisdom teeth removed, and the ladies in the office we're not very welcoming towards my girlfriend's nervousness. She was very nervous going in and the staff were not very sympathetic towards this.

After the procedure, my girlfriend was brought to the recovery room before we could leave. The nurse seemed like she did not want to be there and seemed very impatient with my girlfriend who was groggy after the procedure (just like EVERYONE else). At one point, one of the nurses rolled her eyes after my girlfriend was asking her questions.

When she was finally ready to walk, we were told where the door was, and did not receive any assistance with walking to the car, or anything at all!!!

We had some health concerns with my girlfriend after the procedure, and made a couple calls to the on-call doctor. We were actually able to speak with the oral surgeon that performed the surgery. My girlfriend had a twitch since the surgery, and when we let the surgeon know about this, he had the nerves to tell us that he has seen this before and that she is doing this for attention and she needs to calm it. He was VERY unprofessional, was not classy what so ever and made NO attempt to worry about our needs to help HIS patient! We let him know that if something was wrong with him, we would take legal action. He responded by saying "Go ahead and try, it has nothing to do with them so try if you want". We let him know that the staff were unfriendly and he even said that they would not do that and didn't even own up or take initiation and say that he would talk to them.

Anyways, I DO NOT recommend anyone to this facility. Dr. Jeffrey A. Osguthorpe is the most unprofessional person we have ever dealt with!
by Mike xxx.xxx.69.153
September 29, 2013
Did you feel safe in this provider's care?
Yes
Was this provider friendly?
Yes
Were you able to relax during your appointment?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by williesuebirds xxx.xxx.31.76
October 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.2.196
August 20, 2012
I had an appointment at 4pm, I arrived at 3:45pm, completed my paperwork and saw no-one until 4:40pm, when I approached a worker to tell them I was leaving and never returning.
by Anthony Foxx xxx.xxx.168.88
January 26, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were you able to relax during your appointment?
Yes
Was this provider late to your appointments?
No, they were on time
by Anonymous
January 05, 2012
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Kimberly WIlks
June 02, 2011
I had an excellent experience here getting all 4 wisdom teeth removed at once. The procedure was quick, anesthesia was performed well, and my recovery was relatively quick. Pain management was appropriate. I followed the Doctor's orders, had no complications, and was back to work in a few days.
by Jon G.
May 31, 2011
Was this provider's office too cold?
No, it was fine
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider use current and safe equipment?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 29, 2011
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Map and Directions
15870 19 Mile Road, Clinton Township, MI 48038