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Michael Samson, MD

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Michael Samson, MD
(8 Reviews)
> Get Phone Number & Directions
44 Elm St Topsham, ME 04086
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I have seen Dr. Samson for several years, for the same hearing loss issue. He has made many attempts at finding and solving the problem (tubes, later followed by two tympanoplasties on each ear, as each one was unsuccessful the first time). After each surgery, I go to the follow-up appointment for him to find yet another perforation in the eardrum. To this, he says, "let's wait and see if it heals over." (It never has). Because my hearing was getting worse, I recently saw a different doctor at Mass Eye & Ear, and she revealed a few big longstanding issues that my ears may have had since birth. These were things that Dr. Samson never even mentioned. I'm not saying that Dr. Samson is a bad doctor, because he's not, and we were happy with our experience with him and his staff for many years. However, there's a point when enough is enough. My specific condition may have simply been out of his league, and that is something I won't know. Nonetheless, with each appointment at his office, it seemed more and more likely that they were just looking to make money off of an "un-fixable" patient. So, based off of my experience, I would recommend Dr. Samson to those who have smaller, less complex issues that won't take years and years to solve.
by Ann xxx.xxx.249.182
October 20, 2016
Good overall experience. Efficient office staff, never waited for more than 10 minutes, which is sort of amazing. Prompt diagnosis, treatment in the office and some meds, prompt follow up. I think Dr. Samson listened, actually took note without a PC, engaged in some small talk and seemed professional and knowledgeable. Not super fond of Physician's offices in old houses, however. Don't know the point. But, it didn't detract from the care I was given.
by Jack xxx.xxx.163.161
June 17, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.207.247
August 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by jan xxx.xxx.7.5
August 09, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
Not too much, but somewhat
by Anonymous xxx.xxx.187.141
April 19, 2012
Was this ENT otolaryngologist's staff friendly?
No, they were rude
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
No, but I can always find a seat
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
by Anonymous
February 17, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 09, 2011
Was this provider's office too loud?
No, it wasn't too loud
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you recommend this provider to others?
I Already Have
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
April 08, 2011
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Map and Directions
44 Elm St, Topsham, ME 04086