Burr Ilgenfritz, MD

Burr Ilgenfritz, MD
Ilgenfritz French & Worley 4224 Houma Blvd Ste 640 Metairie, LA 70006
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.48.82
August 22, 2013
This was one of my most frustrating experiences. After being referred for extreme ear pain and arriving at the office, I sat eager to find out what was wrong with my ear. I documented all of my pain and pain levels as well as medication. The doctor did not review anything I wrote prior to seeing me and instead asked me how I was able to remember the dates I recorded with such certainty. I explained that due to my work schedule, I recorded all of my symptoms because I do not have the time to be sick or to play "what antibiotic today" when I felt that there was really something wrong. I also explained that my PCP said there was clearly an issue because my eardrum was not moving and after trying an antibiotic and nasal spray, I wanted to make sure I was recording everything in hopes that when I would see a specialist something could actually be done. I was prescribed a steroid and ear drops and was told if the pain continued after I completed the steroid to give a call. I then asked about a CT scan and was told that would be the next step.

Too bad the pain continued and when I called another number for the office ( I was given two by my PCP) I was told my file didn't exist. Well, I called this second number because no one would answer the first number and it turned out that these were two separate locations. After getting that matter "resolved" I was told by the doctor that I should just focus on using Sudafed because a CT scan "just couldn't be rationalized to my insurance" and if I continued to have pain after "Mardi Gras" (who would've thought Mardi Gras would cure sinus pain) to give him a call.

By far one of the worst medical care experiences I have ever had. Oh, and yes, Sudafed D (like the Mucinex D that I had been using previously) did nothing for the ear pain, blocked nasal passage, and sore throat either.
by Amanda xxx.xxx.190.86
February 05, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.203.134
January 11, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.150.145
May 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.13.49
April 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.9.44
March 22, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Yes
by Anonymous
February 29, 2012
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
August 15, 2011
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