Dr Mike's Prairie Orthodontics P C

Dr Mike's Prairie Orthodontics P C
Dr Mike's Prairie Orthodontics P C 6121 Washington Street Gurnee, IL 60031
Add a Review

Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Unknown xxx.xxx.104.170
August 21, 2013
I would not recommend this orthodontist. I wish I had did my research before-hand. I signed a contract...that was a huge mistake. I only saw the orthodontist once and that was at my consultation. There is constantly different staff members you deal with which makes it uneasy and frustrating, resulting in a mess of miscommunication & headaches. They don't accomodate the patient and like to criticize the patients when issues arise. You don't know when there open because the don't have permanent office hours in place which is confusing to me. Please do your research, this is an expensive treatment to have done.
by Debra R xxx.xxx.102.26
May 30, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Are you going to visit this provider again?
Without a doubt!
Was this provider friendly?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.118.63
April 24, 2013
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Would you recommend this orthodontist to others?
Absolutely Not
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
by DIsappointed xxx.xxx.156.110
March 14, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.126.118
September 06, 2012
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.174.181
February 29, 2012
Did this provider answer all of your questions?
Yes
Did this provider promise services he/she couldn't provide?
A few, but not too many
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
June 14, 2011
Add a Review