Big Isle Smile Inc

Big Isle Smile Inc
Big Isle Smile Inc Pauahi Rm RM Hilo, HI 96720
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I highly recommend dentist Guy Rapoza. With a caring and reassuring manner he clearly explained his diagnosis and plan of action from my x-ray and eliminated a chronic gum pain that my mainland dentist did not. Office staff were friendly and efficient. Prompt appointment. Thanks.
by Richard N xxx.xxx.86.31
August 24, 2017
Excellent dentist
by Pat xxx.xxx.186.168
February 03, 2015
Dr. Raposa has great technique. He is keeping his skills current and likes what he does. Great combinations, HIlo is lucky to have him.
by Tony Kassel xxx.xxx.229.61
January 21, 2015
I've been a patient of Dr. Guy Rapoza since 2003, and have had multiple crowns and an implant done by him, as well as old crown replacements. He currently uses digital and 3D technology to do a crown from start to finish in his office, so it's all in one sitting. It's amazing the way he works shaping the crown on the computer. The last two frontal upper teeth were perfect. Few people know he was a practicing engineer before he became a dentist. He's super efficient, conscientious, and a perfectionist who keeps current. I have absolute confidence in him. His work is far better than all the dentists I've had before. I give him six stars, not just five. His office staff and assistants are great too, and appointments are always held on time, never once delayed. He's the best.
by Grateful xxx.xxx.90.28
September 27, 2014
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Rae Sweet xxx.xxx.76.197
June 26, 2013
by Anonymous xxx.xxx.88.139
June 18, 2013
I needed emergency dental treatment after losing a front crown on a cruise and the ship's reception booked me in with Dr. Rapoza. The damage to my crown was worse than I had initially thought and couldn't simply be fixed in with crown cement. Dr. Rapoza told me that he would do the very best he could for me and he fitted the crown with pins. I was extremely impressed with the service I received, the attention of the staff, and the cleanliness of the surgery and was very grateful to be able to smile again and talk to people, as I had spent 5 days at sea not wanting to open my mouth. The treatment I received enabled me to enjoy the remainder of my holiday.
by Rose of England xxx.xxx.190.100
April 08, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.116.6
April 04, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was the waiting area spacious?
No, but I can always find a seat
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.170.186
March 28, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Rae xxx.xxx.76.197
November 05, 2012
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