I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The office was very easy to locate. I didn't have any trouble finding it at all. Post dental healing was the easiest I have ever had - no swelling, minimal pain & a personal call that evening from the Doctor !