Roy Rosenthal, MD

Roy Rosenthal, MD
1414 N Nevada Ave Colorado Springs, CO 80907
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this psychiatrist friendly?
Yes
by Anonymous xxx.xxx.180.90
November 12, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.213.234
July 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.59.36
July 09, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you made progress during your sessions with this psychiatrist?
Yes, I've noticed an improvement
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
January 17, 2012
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you feel judged or criticized by this psychiatrist?
No, they were respectful and understanding
Did you spend a lot of time in the waiting room at this psychiatrist's office?
No, my appointment started at the scheduled time
by Anonymous
December 02, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to find parking at this psychiatrist's office?
Not really, but I found a spot
Did this provider rush your appointment?
Not too much, but somewhat
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
November 10, 2011
Does this psychiatrist always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only client.
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Did you feel safe in this psychiatrist's care?
Mostly, I was still a little nervous
by Anonymous
July 18, 2011
The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Anonymous
May 11, 2011
His primary concern is my safety and comfort, and he always takes the time to address every concern of mine immediately. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Anonymous
April 04, 2011
Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. I was amazed by how professional and friendly their staff was. They went above and beyond what I ever expected.
by Anonymous
March 08, 2011
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