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Alan Lim, MD

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Alan Lim, MD
Sutter plastic surgery o
(7 Reviews)
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1020 29 th st suite 600 Sacramento, CA 95816
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
I went for breast reconstruction after having breast cancer. Dr. Lim would say he would do one thing and then do another. He made a MESS of my reconstruction and I had to go see another doctor to try to get it straightened out. I had to have a 3rd surgery because Dr. Lim didn't do what he should have, His assistant will say he is a perfectionist but that is not true at all. His methods are out dated. I think he just cares about the money. All he did was want me to come back for procedure after procedure so he could get paid! I would not recommend him to anyone!
by Kay xxx.xxx.1.69
July 24, 2014
I am very frustrated with Dr. Lim's staff person in charge of contacting her insurance company, in this case MediCal. The employee delayed and delayed contacting her insurance to the point, that after many, many calls, I was crying in frustration. In addition I was frustrated about a very high charge of $380 for a short consultation visit with Dr. Lim.

I am greatly saddened that this negligence is being glossed over by Sutter Medical Group. I pray that, at the very least, this incident serves to help correct these shortcomings.
by richfamily xxx.xxx.36.50
April 09, 2014
Was this provider's office easy to locate?
Fairly Easy
Was this provider late to your appointments?
No, they were on time
Do your results appear natural?
No, it was obvious that I had undergone surgery
Does this provider have helpful information available online?
Yes, but very little
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.36.50
December 17, 2013
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous xxx.xxx.6.42
September 04, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
Yes they gave me a cost estimate
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
December 01, 2011
Was this cosmetic surgeon's staff friendly?
Yes, they went above and beyond
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
They didn't give me any written information, but they informed me about their policies
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 10, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider listen to your input and concerns?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
August 09, 2011
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Map and Directions
1020 29 th st suite 600, Sacramento, CA 95816