William Leighton, MD

William Leighton, MD
Leighton Institute 7425 e shea suite 103 Scottsdale, AZ 85260
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
After having a lift and implants done in the past, I had 5 different consultations with surgeons. All said I needed the surgery done in two procedures, one to have the implants changed out, and one to have the breast lift redone, EXCEPT Dr. Leighton who assured me he could do it effectively in ONE surgery. Why I didnt listen to all the others is beyond me BUT why would anyone want to have two surgeries if a confident well established surgeon says he can do it it one. Initially, it appeared to be a good experience until issues occurred, then I was talked down to, was yelled at which was very unprofessional for a surgeon of his so called caliber. I ended up with a large hole in my breast due to skin that died and in the end my nipple died also. I am left with NO NIPPLE on one side and several plastic surgeons said that with all the scar tissue they CANT make it any better so I am left with the only option of having a tattoo for a nipple. Although plastic surgery is not a perfect science, Dr. Leighton should have been more upfront about what things could have occurred, had I known what I know now, I never would have gone in for the procedure. Besides the $12,500 I spent its nothing compared to what kind of number it did to me mentally and physically. My husband and I are both in the medical field, well schooled and not "stupid" my husband tried to speak with him from one professional to another and asked for a refund as I need to have the work redone but am not comfortable going back to someone who gave me the results I am left with, his response was "the money is better spent on burn victims" I would have had so much more respect for this man had he handled me differently. He did pay to have my nipple tattooed but those results are not good at all because the skin is so thin. I did my homework, but I didnt dig deep enough, listen to your instincts, find out how long his staff has been with him, and NOT a office manager but the nurses that work with him on a day to day basis, are they really RN's or are they just beautiful woman that look the part? Find out if there are gaps in the surgeons history and WHY....then get a list of questions and make sure he or she signs them just as you are asked to sign papers. Be pro active, question question question the surgeon. Ask what happens in a worse case scenario about your procedure...If I can help one person NOT go through what I will have to live with for the rest of my life because of my surgery with Dr. William Leighton I will have felt I made a difference.
by Terri R. Brown xxx.xxx.32.189
July 14, 2015
Dr. Leighton originally reconstructed -- well, actually created! -- my mutilated post-mastectomy breast, and his care has been invaluable over the intervening decades. He has performed other procedures for me, always offering detailed education, thorough preparation, counsel, support and encouragement, and world-class surgical skills. Because there are no promises in medicine, I put my trust and wellbeing in the dedicated hands of a professional and caring master of the healing arts: Dr. William Leighton.
by Linda JT xxx.xxx.75.147
October 01, 2014
Were the waiting room chairs comfortable at this provider's office?
They were average
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider seem up-to-date with the current advancements in their field?
No
Do you think that the provider's staff are well trained?
No
by Anonymous xxx.xxx.162.230
April 26, 2014
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I really appreciated that they didn't pressure me to schedule my surgery right away, or on a specific day. I was able to schedule it on the day I wanted to, and had plenty of time to think it over. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by G.P xxx.xxx.182.196
December 28, 2013
After having a lift and implants done in the past, I had 5 different consultations with surgeons. All said I needed the surgery done in two procedures, one to have the implants changed out, and one to have the breast lift redone, EXCEPT Dr. Leighton who assured me he could do it effectively in ONE surgery. Why I didnt listen to all the others is beyond me BUT why would anyone want to have two surgeries if a confident well established surgeon says he can do it it one. Initially, it appeared to be a good experience until issues occurred, then I was talked down to, was yelled at which was very unprofessional for a surgeon of his so called caliber. I ended up with a large hole in my breast due to skin that died and in the end my nipple died also. I am left with NO NIPPLE on one side and several plastic surgeons said that with all the scar tissue they CANT make it any better so I am left with the only option of having a tattoo for a nipple. Although plastic surgery is not a perfect science, Dr. Leighton should have been more upfront about what things could have occurred, had I known what I know now, I never would have gone in for the procedure. Besides the $12,500 I spent its nothing compared to what kind of number it did to me mentally and physically. My husband and I are both in the medical field, well schooled and not "stupid" my husband tried to speak with him from one professional to another and asked for a refund as I need to have the work redone but am not comfortable going back to someone who gave me the results I am left with, his response was "the money is better spent on burn victims" I would have had so much more respect for this man had he handled me differently. He did pay to have my nipple tattooed but those results are not good at all because the skin is so thin. I did my homework, but I didnt dig deep enough, listen to your instincts, find out how long his staff has been with him, and NOT a office manager but the nurses that work with him on a day to day basis, are they really RN's or are they just beautiful woman that look the part? Find out if there are gaps in the surgeons history and WHY....then get a list of questions and make sure he or she signs them just as you are asked to sign papers. Be pro active, question question question the surgeon. Ask what happens in a worse case scenario about your procedure...If I can help one person NOT go through what I will have to live with for the rest of my life because of my surgery with Dr. William Leighton I will have felt I made a difference.
by real gem xxx.xxx.165.241
December 25, 2013
Does this provider have helpful information available online?
Yes, but very little
Did the cosmetic surgeon contact you to ask about your condition after your surgery?
No, I didn't feel like they cared about how I was doing
Did this provider offer a variety of financing options?
No, I was given very few options
Was this cosmetic surgeon's staff friendly?
Friendly Enough
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.91.179
July 30, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Joey Tickle R.N. xxx.xxx.61.162
July 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Joey Tickle xxx.xxx.61.162
April 24, 2012
Are you satisfied with your results?
Yes! I couldn't be happier!
Did this cosmetic surgeon answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
December 17, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
Not at all! They are always very encouraging and supportive
by Anonymous
August 30, 2011
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