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Terry Vondrak, MD

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Terry Vondrak, MD
Desert Pediatrics
(21 Reviews)
> Get Phone Number & Directions
5700 E Pima St Tucson, AZ 85712
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Were you satisfied with your appointment with your provider?
Yes
by Anonymous xxx.xxx.214.133
October 15, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by erica locke xxx.xxx.19.171
October 22, 2012
Dr. Vondrak made sure every single question I had was answered, and he said he or the on-call Dr. was always available if I had any other questions. My grand-children where very comfortable, until it came to immunizations, then my grand-daughter freaked - The nurse was sonderful with her and used techniques to reassure her and she never knew she had gotten the shot until it was over. Bravo! Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and made the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about any future visits. The office was easy enough to find, though it's located in the back of the building. I will absolutely return. I and my grand-children had an amazing experience, and they were by far the best I've ever seen. They made the extra effort to make sure every question and concern I had was addressed.
by GrammyD xxx.xxx.18.138
June 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Only with clear directions
by taila blaser xxx.xxx.25.243
May 20, 2012
One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always take that extra step to make me feel special. I always enjoy my appointments here. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Tony
March 06, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They made the extra effort to make sure every question and concern I had was addressed. Whenever I asked them for more information about anything, they were happy to take the time to give me as much information as I wanted. They made me feel like every question I had was important.
by Sophia
January 31, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
November 22, 2011
These are the best doctors/nurses/front office staff you could ever ask for. They are not only the BEST in their field, they treat you with respect. I have always been called back right away, and all of my concerns are met, I am never rushed.
by K.M.
November 07, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Does this provider give unbiased advice?
Yes
by Anonymous
September 13, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
September 10, 2011
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Map and Directions
5700 E Pima St, Tucson, AZ 85712