John Poynor, MD

John Poynor, MD
Ent Associates Of Alabama 833 Saint Vincents Dr Ste 402 Birmingham, AL 35205
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr Poynor's personal nurse is extremely rude. The rest of the office staff was not especially friendly either. I would not visit Dr Poynor again based on my experience with his staff.
by KathyBham xxx.xxx.76.66
January 27, 2015
They seemed stuck in the past. I was nervous about being exposed to archaic treatment methods. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. They left me completely alone for a long time and I became very nervous. The magazines in their waiting room were so boring. It made my time in the waiting room drag. I was kind of discouraged to see that their office equipment wasn't in the very best shape. I think they need an upgrade. He treated his nurses like they were dirt.
by callie xxx.xxx.184.56
October 31, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.72.119
June 27, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous xxx.xxx.166.192
June 21, 2013
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Was this provider late to your appointments?
No, they were on time
by AJ xxx.xxx.120.191
February 27, 2013
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider's staff friendly?
Not Really
Did this provider answer all of your questions?
None of my questions were answered
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.61.20
February 10, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.144.226
December 19, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did you leave the office feeling satisfied with your visit?
Completely!
by Delores xxx.xxx.21.7
September 24, 2012
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Were you able to relax during your appointment?
Yes
Did this ENT Otolaryngologist promptly contact you with any test results?
Yes, they were very promt
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 17, 2012
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you experience unnecessary pain during your visit?
No
by Anonymous
February 16, 2012
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