Richard B Drude Jr, MD

Richard B Drude Jr, MD
1202 S TYLER ST COVINGTON, LA 70433
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Environment
4.5 star average for Environment
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did this doctor answer all of your questions?
Yes
Would you recommend this doctor to others?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Mostly
by Jim McLean xxx.xxx.86.101
June 17, 2014
Love Dr Drude, respect and trust his work. He has treated my family and me for years. That being said, his office staff has caused me to look for another gastroenterologist. They are unconcerned about the patient's needs and it is hard to get the nurse to help with treatment when Dr Drude is not present. I was scheduled for a Colonoscopyā€ˇ and after going through the prep when I got up at 4:00 am and drove 40 miles for a 6:00 am appointment at St Tammany Hospital the receptionist told me that the doctor would not be there. When I spoke to Rosalie and Ashley at his office Rosalie said it was Ashley's fault. Ashley said she didn't call because it was long distance, and that the hospital should have called me, and that she sent a letter in the mail. As of today I have NOT received a letter. I cannot trust my health to these incompetent and uncaring women any more. I will look for another GI doctor tomorrow.
by unhappy patient xxx.xxx.60.252
January 09, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.250.130
December 15, 2013
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.171.14
October 22, 2013
An incredibly knowledgeable physician with wonderful relationships w/ his patients. His caring and concern is very evident and is conveyed easily, which makes them feel at ease, knowing they went to the right doctor. He spends the extra time necessary to see to all of their needs and is *not* a run-in/run-out physician, attempting to see more patients in a shorter amount of time. He is excellent in his field! I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Overall, he is excellent in his field and you won't go wrong in choosing him!
by Fire
July 06, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. I was impressed with their office equipment. Everything was current and met safety standards.
by ROSE
July 05, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 01, 2011
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