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Mark Bassett, MD

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ENT

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Spokane, WA

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Rockwood Clinic

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Mark Bassett, MD
Rockwood Clinic
(8 Reviews)
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400 E 5th Ave # Afc13 Spokane, WA 99202
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this doctor's office?
Yes
Would you recommend this provider to someone who asks for a referral?
Yes
by Anonymous xxx.xxx.102.104
May 16, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Cheryl xxx.xxx.66.16
July 26, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Darryl xxx.xxx.134.208
March 12, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too cold?
No, it was fine
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you recommend this ENT otolaryngologist to others?
If I Had To
Did this provider show attention to detail?
Kind of, but not very much
by Anonymous xxx.xxx.236.174
January 31, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by abbllc xxx.xxx.88.113
August 31, 2012
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this ENT Otolaryngologist friendly?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider use excessive foul language?
No
by Anonymous
August 29, 2011
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Are you going to visit this provider again?
Without a doubt!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
July 20, 2011
Was this provider's office clean?
It could have used some cleaning
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office easy to locate?
Fairly Easy
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
May 25, 2011
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Map and Directions
400 E 5th Ave # Afc13, Spokane, WA 99202