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Daniel L Welch Veterinary Hospital

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Daniel L Welch Veterinary Hospital
Daniel L Welch Veterinary Hospital
(6 Reviews)
> Get Phone Number & Directions
806 East La Fayette Street La Grange, TX 78945
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(979) 488-9250 Wharton Veterinary Clinic
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About

Daniel L Welch Veterinary Hospital

Daniel L Welch Veterinary Hospital is a Veterinarians facility at 806 East La Fayette Street in La Grange, TX.
Primary Specialty

Veterinarians

Map and Directions
806 East La Fayette Street, La Grange, TX 78945
Services Daniel L Welch Veterinary Hospital practices at 806 East La Fayette Street, La Grange, TX 78945.

Veterinarians offer general and emergency pet care services. Some veterinarians offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Daniel L Welch Veterinary Hospital in La Grange, TX, please call (979) 968-5517 for more information.
Consumer Feedback
(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4.5 star average for Recommended
View All 6 Reviews Add a Review
Recent Reviews
Great knowledge and empathy for animals. Great staff and update equipment. Used him for both small pets and range animals.
by Jim Howsef xxx.xxx.134.189
March 02, 2020
I hate to give 1 stars but I feel its important to give others a "heads up"on what happened to me. My issue with this clinic is not so with the Doctors, persay, it is more with the receptionist /the person I just got off the phone with.

Here's my rant:
I was referred to this clinic by a dear friend. I had arranged to get a somewhat pricey procedure done for first thing tomorrow. so I requested extra hours at my job, to get the aloted money needed. In doing so, I inadvertently committed to hours that would be during the vet appointment.
I immediately contacted primary the person doing the procedure, via text, to inform him that I would need to cancel ( I wasn't able to contact the office as it was closed at the time). In my communication, I requested and assumed that the clinic would be informed of my need to cancel.

At 11:17am this morning ( 22hrs17mins before said appointment time), I received a call from the clinic. I apologized for having cancel .... she was apparently *ALREADY AWARE * of my cancelation (above said person, relayed my message). She stated that they had a $50, 24hr cancelation fee, of which I was now responsible.

I do understand that cancelations can cause disruptions and inconvenience for everyone, however, sometimes things happen.

I was and am sincerely apologetic for having to Cancel with short notice, but how I was *treated* was off-putting to say the least.

My issue with Welch Vet Clinic is this:
*PRIOR notice of this policy would have been beneficial.
* It seemed ironic that I was informed of this 24hr cancelation *2hrs past the deadline*.
*It was indicated the clinic was aware of my cancelation before I spoke to them. They were informed by the Attending, whom I had reached out to and informed, via text, as soon as I was made aware of the needed change.
*.... And over-all, forgive me for thinking that if someone, from the very start, states that gathering the required money for the procedure was going to be achievable BUT VERY MUCH A STRUGGLE ..... I think a * DEBATABLE 2hr breach of s 24hr policy, that was *NOT STATED PREVIOUSLY * might be given a little leeway. In this case it certainly was not.

Soooooo all that being said, I'm giving all present and future clients of this, a little heads up. Although Welch Vet Clinic is a "highly regarded" vet clinic. Be aware, They have a very, VERY strict 24 hr cancelation policy (that they don't always inform people about).

Personally, the whole thing has left me with a bad taste in my mouth..... I think I'm going to schedule somewhere else.
by Owner of "Seven" xxx.xxx.81.94
January 09, 2020
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Recent Polls
Did this veterinarian use excessive foul language?
No
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this veterinarian's office easy to locate?
Absolutely! It couldn't have been easier!
Did this veterinarian use current and safe equipment?
Yes, the equipment is very advanced!
by Anonymous xxx.xxx.193.237
February 20, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this veterinarian listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did this veterinarian leave your pet unattended for an extended period of time?
No, I was always attended to
by Anonymous xxx.xxx.74.32
December 06, 2012
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