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Santa Clarita Convalescent Hospital

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Santa Clarita Convalescent Hospital
Santa Clarita Convalescent Hospital
(18 Reviews)
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23801 San Fernando Rd Newhall, CA 91321
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About

Santa Clarita Convalescent Hospital

Santa Clarita Convalescent Hospital is a Nursing Home facility at 23801 San Fernando Rd in Newhall, CA.
Primary Specialty

Nursing Home

Map and Directions
23801 San Fernando Rd, Newhall, CA 91321
Services Santa Clarita Convalescent Hospital provides extended-stay nursing care to seniors with varying levels of disabilities in Newhall, CA.

Please call Santa Clarita Convalescent Hospital at (661) 259-3660 for more information or to schedule an on-site visit.
Consumer Feedback
(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
View All 18 Reviews Add a Review
Recent Reviews
The restrooms at this convalescent hospital were spotless. It smelled amazing in there and looked immaculate. I love how much attention to detail they show to the patients. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something related to my aunt. I've never had to worry about them being understaffed or not being able to take care of my aunt right when she needs help or service. They have a huge staff that's very knowledgeable qualified and caring. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel welcomed. Every time I come here they always remember me by name and greet me as soon as I walk in the door. They are so thoughtful and amazingly sweet, I just LOVE this place.
by Anonymous xxx.xxx.28.248
July 04, 2013
When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I was very uncomfortable with the amount of foul language they used. I wish they had been more professional. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I did not feel safe at all in their care. I definitely had doubts about their qualifications. if I could give them zero stars, i would. that definitely describes the place. I went to tour a while ago, and now there are new faces and new problems. They are so rude, crowding around the nurses station doing nothing but chat. Call lights are going off constantly and no one bothers to get up and answer them. I hear the director of nursing also gets kickbacks from ambulance complanies and also gloats that she can get admissions because she has "her ways". I actually visited nursing homes in the valley and this lady has been around. from one nursing home to another. She has a dirty mouth, cursing and talking with her mouth full like a pig. all the nurses are lazy. they don't care about the patients only their paychecks. There was also a hospice patient there that my cousin used to visit, and now shes dead ever since the whole turn around and the downfall in care. no one cares! please don't send your loved ones there. you'll regret it forever.
by Anonymous xxx.xxx.168.251
May 09, 2013
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Recent Polls
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility clean?
It was satisfactory
Was this senior care facility's staff friendly?
Yes
Would you refer a friend or family member to this senior care facility?
Yes
by Odette Sayegh xxx.xxx.172.222
May 01, 2014
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.173.184
April 24, 2013
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