Dr. Michael Scanameo, MD, is a board-certified ophthalmologist specializing in anterior segment procedures, including advanced cataract surgery with multifocal and Toric lens implants. With over 30 thousand surgeries performed, he also offers glaucoma surgery and superficial keratectomy, prioritizing top-quality eye care delivery in a professional and approachable manner.
The doctor is great! I need a cataract surgery & was scheduled for June 1st. I needed a preop beforehand but it was missed-the mistake was either by me or, them, Im not really sure, but the day after my preop was supposedly ""scheduled" Leilani was pretty sure it was my mistake and could not be there was so, I tried to reschedule but FOR EVERY DAY THAT I COULD COME IN, all she could say was (like a robot) "THAT IS NOT A PREOP DAY". "THAT IS NOT A PREOP DAY"... I WAS LEAVING THE LAST 2 WEEKS OF MAY OUT OF THE COUNTRY AND MY SCHEDULED SURGERY WAS JUNE 1ST. I asked is she could check with the surgeon to she if they could make an exception to let me come in for a preop on a "regular" day, Monday or Tuesday, but she just kept repeating that those are "not preop days". She adamantly refused to ask or check anything! When I told her I guess this was not going to work out she said "OK, NO OPROBLEM!" WOW! It IS a problem for me Leilani! Thanks for really going out of your way to try to accommodate a patient with an extenuating circumstances that would like to be able to see! She was cold hearted, impersonal, flat, uncaring and someone that should NEVER work in customer service at all! Thanks for nothing! I am ending up having to find another doctor because of this robot like/insensitive person who thinks she belongs working in customer service! I hope the office & the company doesn't mind losing a surgery patient because of her flagrant inaptitude!