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Michael Tran, M.D.

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Michael Tran, M.D.
Southern CA Endocrine Medical Group, P.M.C.
(19 Reviews)
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1310 W. Stewart Dr., Suite 215 Orange, CA 92868
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Consumer Feedback

(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.118.90
August 06, 2012
Dr Tran made sure that every single question I had was answered, he took the time to do extra exams right at the office, he took away my worries and concerns, he gave my confidence back to continue the treatment. He is an angel . I am very happy with him.
Thank you very much Dr. Tran for all you have done for me so far.
by Helizana Castrillon xxx.xxx.158.99
March 09, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this endocrinologist's office?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 19, 2011
Does this provider give unbiased advice?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's staff friendly?
Friendly Enough
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
September 20, 2011
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
by Anonymous
May 12, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
April 25, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
March 31, 2011
Were you able to relax during your appointment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous
February 28, 2011
This review is based on my first visit for a forty-five minute consultation regarding my throid TSH levels. I waited two weeks to see Dr. Tran and I brought all the paperwork they had me download and fill out from home so I would see the doctor on time. When I arrived they had an additional form for me to sign. It was an arbitration agreement which required that I agree to waive any constitutional rights to file a complaint in the event of medical malpractice or negligence, and instead, agree to arbitration as the sole form of resolution. I was unsure about signing the agreement/waiver and I told the front desk employee of my hesitation and she said I did not have to sign and then charged me the co-pay under my insurance plan. I waited for over an hour to see the doctor, and I never did get to see him. The office had no other patients waiting before me and I did not see any patients after I left the waiting room when I was taken to a patient room where I had waited another forty five minutes. I have a five year old child who was in kindergarten at the time who I had to pick up, so I had no recourse but to leave after the long wait. Now, I have to find another specialist and wait again before I can receive medical care. I believe the doctor did not see me because I did not sign the arbitration clause. Whether or not that's the reason for the delay, there is no excuse to have a patient wait that long without being addressed by medical staff.
by lilys179
October 14, 2009
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Map and Directions
1310 W. Stewart Dr., Suite 215, Orange, CA 92868