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Brian C Procter, MD

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Brian C Procter, MD
(40 Reviews)
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7692 ELDORADO PKWY MCKINNEY, TX 75070
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.170.59
April 16, 2012
THE ONLY GRIP I HAVE IS THAT THEY NEED TO ANSWER THEIR PHONES!!!!! NO ONE EVER, EVER PICKS UP THE PHONES IN THAT OFFICE. SO FRUSTRATING!!
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all. I'll definitely be going back. I didn't have a bad experience.
by FRUSTRATED xxx.xxx.200.128
April 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.89.33
April 05, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes, extremely spacious
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
February 26, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
February 02, 2012
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this family doctor use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
January 30, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. They have really great customer service here. They always put their customers first, regardless of the situation.
by beth foust
January 03, 2012
I was so impressed with how great they were at answering each and every question I had in-depth. They were so patient, and covered all of the bases until I had no more questions. The office was very easy to locate. I didn't have any trouble finding it at all. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Jack C
January 02, 2012
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Did this provider use excessive foul language?
No
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
by Anonymous
December 01, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Was this family doctor's staff friendly?
Friendly Enough
by Anonymous
November 16, 2011
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Map and Directions
7692 ELDORADO PKWY, MCKINNEY, TX 75070