Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music